We’ve just introduced support for preloading tours in Tour My App.

What is tour preloading?

Normally, when a tour is run, the tour data is downloaded from the server and then displayed on the screen. This process may lead to a short delay (usually less than a second) while the tour data is downloaded. When we know that the user is likely to trigger a particular tour on a page, we can preload the tour data so that the tour can be displayed immediately. Here is an example:

1. The page contains a help button
2. When the user clicks help, a tour is triggered to walk the user through the page
3. If we preload the tour, the required data will be downloaded in the background immediately after the page loads
4. So when the user clicks the help button, the tour is displayed immediately without needing to download the data

How do you implement tour preloading?

The way to preload a tour is to add this line just after the tour.start()  line in the integration:

  tour.preload("<tour_id>");

Use the preloading feature for cases which require a user interaction to run a tour. It is not needed for tours that are run automatically when a user visits a page. (Click here for more on different ways to trigger a tour)

The ability to create tours in multiple languages has been a common feature request, and now we’re happy to announce that Tour My App supports multilingual tours.

You can now create a tour and create translations for different languages. Tell Tour My App which language you want to run the tour in, and Tour My App will display the tour in that language.

Request Early Access

Multilingual tour support is currently in early access mode for select customers. This means you won’t see the option in the dashboard yet.

If you want to use this feature, please raise a ticket and our support staff will get back to you on how to proceed.

It’s here!

The style builder is now available for your tour, and this is what it looks like:

The style builder allows you to select from a list of predefined themes or customise with your own colours. Making your tour look good was never this easy!

Show me how to add some style to my tour

We just released two new features today:

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The image you see above is the super cool new funnel analytics.

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