Pricing & Sign Up

  • # of Tours
  • Tour Runs
  • Activity Stream
  • Funnel Analytics
  • Multilingual Tours
  • Professional Services
  • Price

Enterprise

Achiever

$250 Monthly

Performer

$75 MonthlyMost Popular

Starter

$24 Monthly
Unlimited Unlimited Unlimited Unlimited
More than 50000 /month 50000 /month 10000 /month 1000 /month
Included Included Included Included
Included Included Included
Included Included
Included
Available at $100 /hr
Included
Available at $100 /hr
Included
Available at $100 /hr
Contact us $250 /month $75 /month $24 /month
Contact us Sign Up for FREE 30 Day Trial No credit card required. Choose plan later.

Pricing FAQ

What is a tour?

A tour is a sequence of steps through your application. A single tour can have any number of steps.

What is a tour run?

Each time a user executes a tour in your application, it counts as one tour run.

What is Onboard Consulting?

Once you sign up, you will eligible for onboard consulting (even during the free trial period). Simply give up a brief of what your product does, and access to the product via a demo / trial username and password. One of our consultants will log in, take a look at your app, and create one tour for your application.

What is Professional Services?

Professional services is offered as an option to customers who are on Achiever, Performer and Enterprise plans. When you subscribe to professional services, our consultants will work closely with you to develop and execute a user engagement plan. This plan includes setting up analytics, creating a suite of tours, and integrating user behaviour insights into creating event based tours triggers and email campaigns. Contact us for more details

Is there a free plan?

We do not have a free plan. However, every plan has a free, 30 day trial period, during which you can evaluate whether you like the product. If you choose to cancel within the trial period, you will not be charged any amount.

System Requirements

To create and modify tours in our Tour Builder

Your site should be viewable in an iframe. The tour builder uses an iframe to do the WYSIWYG interface.

You need to be on the latest version of Google Chrome.

For your users to view your tours

Your site needs to be using jQuery 1.4+ in order to run Tour My App.

Viewing tours is possible in any of the following browsers: Firefox 3.6+, Google Chrome or Internet Explorer 7, 8 or 9.

Cancellation & Refunds

Cancellation Policy: You can cancel at any time. Your account will continue to work until the end of the current billing cycle. At the end of the billing cycle, any existing tours will stop working, and you will not be billed anymore. Your workspace login will still remain active in case you want to reactivate your account later.

Refund Policy: You will be billed monthly based on your plan. You will get pro-rated refunds for partial months if you upgrade or downgrade in the middle of a billing cycle. You will not get refunds if you cancel in the middle of a billing cycle – your account will remain active until the end of the billing cycle at which point it will be cancelled.